No matter the incident, we understand you may need support both personally and academically. We’ve provided the details for some of the departments available to you within the University who can help.
Students' Union Advice Service
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Our advisors are fully trained to support you with reporting incidents and can talk you through what options you have next.
We can recommend options inside and outside of the University for wellbeing support, or specialist support.
We can also offer an advisor to attend meetings with you, or act as liaison with other departments to help you through.
Proctors' Office
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The Proctors take all allegations seriously and would investigate any report of misconduct thoroughly.
They sit within the Student Futures team at the University, and so can take a report from you and refer you to their wellbeing colleagues immediately if you want this to happen.
Student Futures
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Student Futures is the department which includes many of the University’s support services.
They can offer support on general wellbeing, provide mental health support, discuss academic options, advise on financial assistance and funding, and much more.
They can also help with referrals to the counselling team if you are struggling to complete the reporting process.
You can either request support by attending the Infopoint in Binks Building, or by emailing infopoint@chester.ac.uk or wellbeing@chester.ac.uk
Counselling
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The University offers counselling services to students, which may be suitable if you have been strongly affected by what has happened.
You can self-refer to student counselling by emailing student.counselling@chester.ac.uk.
The Wellbeing team may also recommend counselling if they believe it will be of benefit. You will be asked to complete a referral form which will ask questions about you, your availability, and about what you would like to discuss with the counsellor. They will then offer you an initial meeting with a counsellor to identify what support may work best for you, and there will also be an opportunity to opt-in for further sessions if needed.
Personal Academic Tutor
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Whether you want to tell them all the details or not, your PAT is there to offer support and explain your options if you feel your University work will be affected by circumstances outside of your control.
They can talk you through extensions and deferrals and arrange academic support for you.
Your tutors may also be able to send through lecture notes or other useful information if you feel unable to access it.
