A Student Voice Rep (SVR) is a student who is appointed to represent your voice within your academic department. They attend meetings with University staff, collect feedback from the students they represent, and work with staff to make change.
Want to be an SVR for your course? Speak to your lecturers and they'll be able to point you in the right direction.
As an SVR you'll have access to a Teams channel which you can use to share feedback with CSU and University staff.
SVRs are an important link between students and their academic departments. They have the responsibility of making sure your lecturers and course leaders are aware of any student feedback and communicate back any responses given back to students too.
Yes! CSU provide training for all SVRs and have also created a SVR handbook for reps to refer to within their role. Throughout the year, CSU may also provide reps with additional training or opportunities which will help to improve their CVs!
There are so many benefits to being an SVR! There are loads of skills you can pick up throughout the role, including communication skills, leadership skills, collaborative problem solving, and lobbying for positive change for students. You work will also be recognised as volunteer work too, so you can log your hours with the volunteering team. You'll also be eligible for nomination for the SVR of the Year award at the 1839 Awards.
The way you collect feedback is up to you! Here's some ideas: create a course Whatsapp or Messenger chat, use Microsoft Forms to gather anonymous feedback, email/message students directly (with consent), or hold a drop-in session where students can come and find you.
SVRs can gather feedback on a wide range of issues that relate to your student experience. Key themes include: teaching, assessment and feedback, learning opportunities, academic support, learning community, learning resources, module-specific issues, and student voice.
The Feedback Loop means that you let the person who gave you feedback know what you did with their comments, and what is happening next. This way, everyone is informed about how feedback is being implemented or escalated.