October may seem like a distant memory to those looking ahead to the festive period, but last month was hugely successful for us at #CSYou. Over the course of a single week we trained over 250 volunteers to be Student Experience Reps (SERs)! Split into two groups, SERs can be either a faculty rep (elected through Union by-elections) or a course rep (elected in classrooms at the start of term through mini-elections officiated by Student Union staff).
Led by VP Education, Melanie Hooper and Academic Representation Coordinator, Chloe Anderson SER training involves empowering students to utilise their student voice and make positive changes to student experiences at University of Chester (UOC). The format of the training meant that Melanie, Chloe and Jamie Wilson from Academic Quality Standards (UOC) travelled to over 6 of the University’s campuses to deliver the training sessions in just one week!
The sessions included interactive activities on what qualities a SER should have to ensure they are approachable to the wider student body, how SERs can get the most out of their voluntary position and how the feedback loop works with the Students’ Union and beyond into the wider UOC community. There will be make-up sessions announced in the coming weeks for those SERs who were unable to make initial training dates.
Since training finished a SER Newsletter has been distributed and, from November, there will be a SER of the month. Chloe Anderson noted “We had an amazing week training all the new Student Experience Reps for the 2019/20 academic year. We are looking forward to working with all the SERs and the university to help make a positive difference to the student experience this year!”. The SER programme allows the Students' Union and University work together to ensure students are getting their voices heard. Jamie Wilson expressed his delight in the training and noted "I am looking forward to seeing the SERs working with the University of Chester to continue to improve the student experience at the University.”?
VP Education Melanie Hooper went onto say “I would just like to thank all of those who attended, we had a great number of sessions and got to meet loads of new and engaging reps.”
If you want to know more about getting involved with student voice and the SER system, visit www.chestersu.com/haveyoursay or contact firstname.lastname@example.org.