FREQUENTLY ASKED QUESTIONS
The pandemic has caused a lot of uncertainty for students – whether that is returning to their studies in September or starting their degrees with us at the University of Chester.
We’re working with the University to make sure student queries are answered to help you feel reassured for September. We’ve compiled a list of FAQs relating to student life to answer some common questions and will keep updating any to keep you as up-to-date as possible.
Be sure to check out the University of Chester FAQs too! Questions about the academic experience, support services and local area available to view here: https://www1.chester.ac.uk/undergraduate/how-apply/how-apply-through-clearing/clearing-faqs
Are face coverings compulsory on campuses?
The primary concern of the Union and University is to keep students learning safely. To ensure this, various safety measures have been put in place minimise risk. Face coverings are mandatory in all public/communal spaces on sites. This goes for communal corridors (in University buildings, catering outlets and accommodation), learning environments (lectures/seminars/library) and communal facilities e.g. toilets or baby changing facilities.
What if I have a health condition which means I can’t use a face covering?
The Union is working with the University to implement provisions for students who cannot wear face coverings for health reasons. More information to follow ASAP.
Are there sanitizers available on site to use on the entrance and exit of a building or site?
The University has invested in sanitizer dispensers on the entrances/exits to venues across University sites. Students and staff are encouraged to use dispensers regularly when they are travelling around campus.
Are there extra cleaning provisions in place?
The University cleaning procedures will continue to operate thoroughly across all sites and buildings, with some additional staffing resources to focus on common touchpoints/communal areas. For additional information about sanitizer stations on site, please see above question.
Am I allowed visitors in my accommodation?
We know moving to University can be exciting and friends and family want to visit once you’ve settled in. Unfortunately, to keep everybody as safe as possible there is a no visitor policy across the University – including in accommodation. This is not just relating to student visitors, there are no allowances for visiting staff, conferences or third-party organisation visitors on site to avoid any interruptions to the necessary learning experience.
We know this is disappointing, but you can still meet visitors off site and it is a great opportunity to explore the local area in Chester, Warrington and Shrewsbury with friends and family and get to know your new surroundings.
Are the University catering outlets/bar & shop open?
We know you will want to meet a friend for coffee before a lecture or head to the bar for something to eat – so we want you to know that the University bar, shop and catering outlets are all open – just with some additional safety measures in place to make your experience safe as well as fun!
To ensure all services can run safely, some facilities may run at reduced capacities to ensure safe distancing between students/customers and minimise large gatherings.
CH1 & Varsity Sports Bar
CostCutter Shop on Parkgate Road Campus
Can I go to the gym on campus?
Absolutely! The gym is opening on 7th September at Parkgate Road at a reduced capacity to make sure there is safe distancing between gym-goers during their workouts. Memberships are still available and the gym has fitted protective screens between equipment alongside regular cleaning. On top of this, there are sanitisers and tissue for all users to wipe down equipment in-between uses. Remember – face coverings must be worn in reception and when leaving the gym, but are not mandatory when exercising!
What about the campus pool? Is that open?
The University Pool at Parkgate Road is hoping to reopen on the 14th September with similar safety measures regarding cleaning to the gym. We will update this page to let you know further information should you need it.
Can I smoke on campus?
We want to remind the University of Chester community that COVID-19 is a respiratory virus. This means, if you smoke, you generally have an increased risk of contracting respiratory infection and of more severe symptoms once infected. COVID-19 symptoms may, therefore, be more severe if you smoke.
Because of these reasons, sites are non-smoking/vaping between the hours of 8am-8pm. This is across all University of Chester sites and applies to staff and students. Outside of these hours, smoking or vaping is permitted in the designated smoking areas on campus.
For more information on smoking/vaping and COVID-19 please visit https://www.gov.uk/government/publications/covid-19-advice-for-smokers-and-vapers/covid-19-advice-for-smokers-and-vapers