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University Complaint

Hopefully, your experience at Chester University will not only give you skills to obtain a degree but also give you the chance to have fun and meet lifelong friends. Like with anything occasionally some students can feel let down or are not particularly happy with certain aspects of their course or experience. If this is the case then you have a right to use the University's complaint procedure to highlight your concerns. The Students’ Union can support you through this process but you may also find useful information in the leaflet here.