Your Advice Service

Welcome to the CSU Advice Centre ☺️

We offer advice on many areas that may affect you during your time here at University.

Our commitment to you is that the advice we offer is:

  • Free
  • Non-judgemental
  • Confidential
  • Impartial

 

The advisors at CSU are experienced and qualified to help with a range of queries, including guiding students through a number of the University’s academic processes such as appeals and academic integrity, representation on disciplinary panels and PSPs, and can signpost students with housing queries and wellbeing concerns.

Students in financial difficulty can also contact the advice centre for help and support completing a Financial Assistance Fund (FAF) application. 

You can find more information on how we keep your information confidential, and how we operate the Advice Service in our Advice Manual

About the Advice Service

The Students’ Union Advice Service is based at Chester and Warrington campuses, offering email, Microsoft Teams and face to face appointments. We have separate, confidential rooms to discuss your case, and commit to providing free impartial advice and guidance on what may come next.

The advisors here at CSU can advise and support you through a number of the University’s academic processes such as Academic Appeals, Academic Conduct, Exceptional Circumstances, and Professional Suitability.

If you would like to speak with an advisor, you can contact us directly through the website via our Contact form.